Operations Risk Manager

Role Overview We are hiring an Operational Risk Manager to support and strengthen our operational risk programme across card issuing, payment processing, and supporting operations. What You Will Do Maintain and support the Operational Risk Management Framework, coordinate and execute risk and control self-assessments, document inherent and residual risks, and support the definition, tracking, and ongoing monitoring of key risk indicators. Why It Might Be a Fit 5-10 years of experience in operational risk, internal control, or risk management within a fintech, payments, or regulated financial services environment, working knowledge of UAE regulatory expectations, and understanding of core payments and card-issuing processes. Requirements • 5-10 years of experience in operational risk, internal control, or risk management within a fintech, payments, or regulated financial services environment • Working knowledge of UAE regulatory expectations, particularly CBUAE guidelines • Understanding of core payments and card-issuing processes, including transaction processing, settlements, chargebacks, fraud operations, and reconciliations • Hands-on experience supporting RCSAs, incident tracking, KRIs, and operational risk reporting • Strong analytical and documentation skills, with attention to detail and a practical, risk-based mindset • Ability to work collaboratively with business and technical teams and communicate risk issues clearly and proportionately

Benefits • Dental insurance • Vision insurance • Flexible work arrangement • Exposure to end-to-end operational risk activities within a growing FinTech • Opportunities for learning, professional development, and progression based on performance and impact