Customer Service Officer
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About the job
Role Overview Deliver seamless, personalized support to valued guests as a Customer Service Officer in Etihad's Premium Contact Centre. What You Will Do Handle priority calls, VIP guests, and urgent situations with professionalism and discretion, and support team performance. Why It Might Be a Fit Contribute to service excellence and customer satisfaction, and develop leadership and coaching experience. Requirements • Minimum High School certification or anything above • Previous contact centre work experience required