Customer Service Agent, English Speakers
About the job
Role Overview Wheely's Customer Service team facilitates perfect journeys for passengers, providing exceptional customer service and understanding customer preferences. What You Will Do Ensure high levels of customer service, protect customer time, and resolve issues quickly and efficiently. Why It Might Be a Fit A successful candidate will thrive in a fast-paced contact center, prioritize customer feedback, and contribute to customer satisfaction targets. Requirements • Passion for exceptional customer service • Experience in a customer-facing role in the luxury service industry • Excellent interpersonal and communication skills • The ability to thrive in a fast-paced high volume contact center • Fluency in both spoken and written English • Flexibility, to be able to do shift work including nights and weekends, in the office • Technically proficient
Benefits • Competitive salary of AED 8,500 per month • Quarterly KPI-based bonus • Private medical insurance • Best-in-class equipment • Monthly credit towards Wheely journeys • Professional development stipend