Customer Service Executive

Henkel · Dubai, AE · Posted 9 days ago

About the job

Role Overview Manage complex order request processes, act as 1st level support/resolution for GBS+, and support customer understanding by analyzing feedback. What You Will Do Manage complex order requests, act as 1st level support/resolution, and enter data in CRM system to create call plans and ensure quality data. Why It Might Be a Fit Collaborate with internal partners, prioritize workflow, and utilize customer service systems to drive efficiencies and improve customer experience. Requirements • Bachelor's degree in Business Administration or related field • 3-5 years of experience in customer service or related field

Benefits • Competitive salary • Benefits package • Opportunities for professional growth and development

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